Privacy policy

At Let’s Go, we value our users’ privacy and are committed to protecting personal information and handling it in a secure and transparent manner. This Privacy Policy explains what types of data may be collected and how it may be used when you use the application.

1. Information We Collect

The application may collect information provided by users when registering or using our services, such as name, phone number, email address, and account information, as well as trip and location data when using mapping and tracking services.

2. How We Use Information

We use collected information to provide and operate our services, connect passengers with drivers, determine locations, track rides, process payments, improve application performance, and enhance the user experience.

3. Location Data

The application may require access to device location information to determine passenger and driver locations, facilitate ride requests, provide routes, and enable real-time tracking during trips.

4. Payment Information

Payments are processed through the available payment methods and authorized payment service providers. Payment information is used only to the extent necessary to process transactions and provide related services.

5. Data Security

We implement appropriate technical and organizational measures designed to help protect user data against unauthorized access, alteration, loss, misuse, or unlawful processing.

6. Data Sharing

Necessary information may be shared with parties involved in providing the service, such as drivers or payment service providers, only to the extent required to complete a ride or transaction, or when disclosure is required by applicable laws and regulations.

7. Notifications and Communications

We may use contact information to send notifications related to rides, accounts, payments, important updates, and other communications that the user has agreed to receive.

8. Data Retention

We retain information for as long as necessary to provide our services and fulfill operational or legal obligations. After that, data is handled in accordance with our applicable policies and procedures.

9. User Rights

Users may request access to, update, or correct their personal information in accordance with the procedures available through the application and applicable laws and regulations.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our services or regulatory requirements. Any updates will be published through the application or official communication channels.

11. Contact Us

For questions or concerns regarding privacy or personal data, users may contact our support team through the official communication channels available within the application.